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Privacy Policy

Last Updated: December 17, 2025

1. Introduction

Talisman Cloud Inc. ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25), the General Data Protection Regulation (GDPR), and other applicable international privacy laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Person Responsible for Protection of Personal Information

In compliance with Quebec Law 25, Talisman Cloud Inc. has designated a Privacy Officer responsible for ensuring the protection of personal information.

If you have questions regarding this policy or wish to exercise your data rights, please contact:

  • Name/Title: Marat Gubaidullin, CEO
  • Email: privacy@talismancloud.io
  • Mailing Address: Talisman Cloud Inc. 9779 Avenue Peloquin, Montreal, QC, Canada, H2C 2J5

3. Information We Collect

We collect information to provide our services and improve your experience. This data falls into two categories:

A. Information You Provide (Customer Data)

When you purchase our software, request a demo, or contact support, we collect personal information necessary to fulfill your request and meet billing requirements. This includes:

  • Contact Information: Full Name, Business Email Address, Phone Number.
  • Billing Information: Billing Address and Payment Information.

Note

Payment transactions are processed securely by our third-party payment providers.

We do not store any credit card numbers on our servers.

B. Information Collected Automatically (Analytics)

We use Google Analytics to understand how visitors interact with our website. This service places small text files called "cookies" on your device to collect anonymous usage data. This includes:

  • Network Data: Internet Protocol (IP) address (anonymized where possible).
  • Device Data: Device type (mobile vs. desktop), operating system, and browser type.
  • Usage Data: Pages visited, time spent on pages, referral sources, and approximate geographic location (City/Country level).

4. How We Use Your Data

We use the collected data for specific, legitimate business purposes:

  1. To Provide Services: Processing transactions, delivering software licenses, and providing customer support.
  2. To Improve Our Platform: Using analytics to identify technical issues, analyze traffic patterns, and optimize user experience.
  3. To Communicate: Sending transactional emails (invoices, account updates) or responding to your inquiries.
  4. To Comply with Legal Obligations: Retaining billing records for tax and accounting purposes as required by Quebec and Canadian law.

5. Data Sharing and International Transfers

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers solely for the purpose of operating our business:

  • Payment Processors: To securely process your financial transactions.
  • Analytics Providers: Google (for website traffic analysis).

Notice Regarding Cross-Border Transfers

Talisman Cloud Inc. is headquartered in Montreal, QC, Canada. Some of our service providers (including Google and cloud infrastructure providers) may be located outside of Quebec (e.g., in the United States). By using our services, you acknowledge that your personal information may be transferred to, stored, and processed in jurisdictions outside of Quebec, where privacy laws may differ from those in your jurisdiction.

6. Your Rights

Depending on your location (Quebec, EU, USA), you have specific rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time (e.g., opting out of marketing communications).
  • Deletion (Right to be Forgotten): You may request the deletion of your personal information, subject to our legal obligations to retain certain financial records for tax purposes.

To exercise any of these rights, please contact our Privacy Officer using the details provided in Section 2.

7. Cookies and Opt-Out

You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@talismancloud.io